Shipping policy

📦 Shipping & 60-Day Money-Back Guarantee

At BUMP ENERGY, we work hard to get your order out fast and make sure you love what you receive.

🚚 Shipping Policy

Processing Time
Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).

Transit Time
Most U.S. orders arrive within 2–5 business days after shipment depending on your location and carrier conditions.

Tracking
As soon as your order ships, you’ll receive a confirmation email with your tracking number.

Incorrect or Undeliverable Addresses
If a package is returned due to an address error provided at checkout, the customer is responsible for reshipment costs.

Carrier Delays
Once a package is in the hands of the carrier, delivery timing is outside of our control. We’ll always help you track it down.

💙 60-Day Money-Back Guarantee

Try BUMP ENERGY risk-free.

If for any reason you’re not satisfied, contact us within 60 days of delivery and we’ll make it right.

We offer:

  • Refunds

  • Replacements

  • or store credit

depending on the situation.

How it works

Email our support team with:

  • Your order number

  • The issue you experienced

Our team will respond quickly with next steps.

🧾 Refund Details

  • Refunds are issued to the original payment method.

  • Shipping costs are non-refundable unless the mistake was ours.

  • We may limit excessive or abusive claims.

❓ Need Help?

Reach out anytime at:
support@gotabump.com

We’re happy to help.